Cisco CP-7961G V02 VoIP IP Business Office Phone 6-Line LCD PoE | Wty
Cisco 7961G Unified IP Phone — Professional 6-Line VoIP Handset
The Cisco 7961G is an enterprise-grade 6-line VoIP phone designed for demanding business communication environments. It features a 320×222 pixel grayscale backlit LCD, full-duplex speakerphone, integrated dual-port Ethernet switch, and support for both SIP and SCCP protocols. Compatible with Cisco Unified Communications Manager and Business Edition systems. Backed by a 3-month Reboot IT warranty.
Key Benefits
- Six programmable backlit line keys — Handle multiple simultaneous calls with clear LED status indicators, ideal for busy reception areas, executive offices, and call centre desks
- Large 320×222 pixel grayscale LCD — View caller ID, call duration, directory information, and menu navigation clearly in any lighting condition with backlit display
- Full-duplex speakerphone — Natural two-way conversation flow without audio cutoff, supporting G.711 and G.729a codecs for optimal voice quality across varying network conditions
- Integrated dual-port Ethernet switch — Connect phone and computer through a single network cable with 802.1Q VLAN support for separate voice and data traffic security
- Dedicated headset port — RJ-9 connector supports standard and Cisco Unified Wideband headsets for hands-free operation during extended call sessions
- Expansion module support — Add up to two Cisco 7914 expansion modules for 28 additional programmable line keys, ideal for receptionists managing multiple departments
Performance in Daily Business Use
The Cisco 7961G performs reliably in high-volume business environments where call quality and uptime are non-negotiable. The dedicated hardware buttons for hold, transfer, and conference enable rapid call handling at peak periods, while soft keys that change by call state reduce training time for new users.
Network administrators value the integrated 802.1Q VLAN switch, which separates voice and data traffic over a single cable run. Combined with PoE support (where available), this simplifies cable management significantly in large deployments. The message waiting indicator and LED-lit line keys provide immediate visual status so staff never miss a call or voicemail.
Note: No power adapter is included. The phone is powered via PoE (802.3af) from a compatible switch, or requires a Cisco CP-PWR-CUBE-3 power adapter purchased separately.
Technical Specifications
| Specification | Details |
|---|---|
| Line Keys | 6 programmable backlit line/feature keys with LED indicators |
| Soft Keys | 4 context-sensitive soft keys below the LCD display |
| Display | 320×222 pixel grayscale backlit LCD — caller ID, call duration, directory |
| Audio | Full-duplex speakerphone; G.711 and G.729a codecs |
| Ethernet | Integrated 2-port 10/100BASE-T switch with 802.1Q VLAN support |
| Headset | Dedicated RJ-9 headset port, Cisco Unified Wideband compatible |
| Protocols | SIP, SCCP (Skinny) |
| Power | PoE 802.3af or external power adapter (not included) |
| Expansion | Up to 2× Cisco 7914 expansion modules (14 keys each) |
| Dimensions | 26 × 21 × 17 cm (approx.), 1.0 kg |
| Warranty | 3-month Reboot IT warranty |
Is the Cisco 7961G Right for You?
|
✓ Best For: • Reception desks managing multiple lines • Executive offices needing professional appearance • Businesses with Cisco Unified Communications • Call centres with moderate–high call volumes • Offices using PoE network switches |
✗ Not Recommended For: • Non-Cisco or basic SIP-only phone systems • Home offices needing only basic calling • Sites without PoE or power adapter budget • Users not using Cisco Unified Communications |
Condition Grades
| Grade | Cosmetic Condition | Functional Testing |
|---|---|---|
| A — Excellent | Minimal signs of use, near-new appearance | All keys, audio, display, and ports verified |
| B — Good | Light surface marks, fully functional | All keys, audio, display, and ports verified |
Frequently Asked Questions
Does this phone work with non-Cisco systems?
The 7961G is designed for Cisco Unified Communications Manager (CUCM). Limited SIP compatibility with third-party systems may be possible depending on firmware, but full functionality requires a Cisco CUCM environment.
Is a power adapter included?
No. The phone is powered via PoE 802.3af from a compatible switch, or requires a Cisco CP-PWR-CUBE-3 power adapter sold separately.
Can I add more line keys?
Yes — up to two Cisco 7914 expansion modules can be added, each providing 14 additional programmable keys for receptionists or high-volume users.
What headsets are compatible?
The RJ-9 headset port supports standard telephone headsets and Cisco Unified Wideband headsets for extended call sessions.
How does the dual Ethernet switch work?
The integrated 2-port switch allows both the phone and a desk PC to share one network cable, with VLAN support keeping voice and data traffic separated.
What shipping costs apply?
Shipping costs apply based on size and destination — rates are calculated at checkout.
Warranty & After-Sales Support
This Cisco 7961G IP phone includes a 3-month warranty from Reboot IT, covering all hardware defects and functional issues from the date of purchase.
Reboot IT has been Australia's trusted refurbished IT specialist since 2001. Every phone is professionally tested — display, keypad, speakerphone, headset port, and Ethernet switch all verified before dispatch. Melbourne-based customer support at reboot-it.com.au.
Product Information
Product Information
Shipping & Returns
Shipping & Returns
Description
Cisco 7961G Unified IP Phone — Professional 6-Line VoIP Handset
The Cisco 7961G is an enterprise-grade 6-line VoIP phone designed for demanding business communication environments. It features a 320×222 pixel grayscale backlit LCD, full-duplex speakerphone, integrated dual-port Ethernet switch, and support for both SIP and SCCP protocols. Compatible with Cisco Unified Communications Manager and Business Edition systems. Backed by a 3-month Reboot IT warranty.
Key Benefits
- Six programmable backlit line keys — Handle multiple simultaneous calls with clear LED status indicators, ideal for busy reception areas, executive offices, and call centre desks
- Large 320×222 pixel grayscale LCD — View caller ID, call duration, directory information, and menu navigation clearly in any lighting condition with backlit display
- Full-duplex speakerphone — Natural two-way conversation flow without audio cutoff, supporting G.711 and G.729a codecs for optimal voice quality across varying network conditions
- Integrated dual-port Ethernet switch — Connect phone and computer through a single network cable with 802.1Q VLAN support for separate voice and data traffic security
- Dedicated headset port — RJ-9 connector supports standard and Cisco Unified Wideband headsets for hands-free operation during extended call sessions
- Expansion module support — Add up to two Cisco 7914 expansion modules for 28 additional programmable line keys, ideal for receptionists managing multiple departments
Performance in Daily Business Use
The Cisco 7961G performs reliably in high-volume business environments where call quality and uptime are non-negotiable. The dedicated hardware buttons for hold, transfer, and conference enable rapid call handling at peak periods, while soft keys that change by call state reduce training time for new users.
Network administrators value the integrated 802.1Q VLAN switch, which separates voice and data traffic over a single cable run. Combined with PoE support (where available), this simplifies cable management significantly in large deployments. The message waiting indicator and LED-lit line keys provide immediate visual status so staff never miss a call or voicemail.
Note: No power adapter is included. The phone is powered via PoE (802.3af) from a compatible switch, or requires a Cisco CP-PWR-CUBE-3 power adapter purchased separately.
Technical Specifications
| Specification | Details |
|---|---|
| Line Keys | 6 programmable backlit line/feature keys with LED indicators |
| Soft Keys | 4 context-sensitive soft keys below the LCD display |
| Display | 320×222 pixel grayscale backlit LCD — caller ID, call duration, directory |
| Audio | Full-duplex speakerphone; G.711 and G.729a codecs |
| Ethernet | Integrated 2-port 10/100BASE-T switch with 802.1Q VLAN support |
| Headset | Dedicated RJ-9 headset port, Cisco Unified Wideband compatible |
| Protocols | SIP, SCCP (Skinny) |
| Power | PoE 802.3af or external power adapter (not included) |
| Expansion | Up to 2× Cisco 7914 expansion modules (14 keys each) |
| Dimensions | 26 × 21 × 17 cm (approx.), 1.0 kg |
| Warranty | 3-month Reboot IT warranty |
Is the Cisco 7961G Right for You?
|
✓ Best For: • Reception desks managing multiple lines • Executive offices needing professional appearance • Businesses with Cisco Unified Communications • Call centres with moderate–high call volumes • Offices using PoE network switches |
✗ Not Recommended For: • Non-Cisco or basic SIP-only phone systems • Home offices needing only basic calling • Sites without PoE or power adapter budget • Users not using Cisco Unified Communications |
Condition Grades
| Grade | Cosmetic Condition | Functional Testing |
|---|---|---|
| A — Excellent | Minimal signs of use, near-new appearance | All keys, audio, display, and ports verified |
| B — Good | Light surface marks, fully functional | All keys, audio, display, and ports verified |
Frequently Asked Questions
Does this phone work with non-Cisco systems?
The 7961G is designed for Cisco Unified Communications Manager (CUCM). Limited SIP compatibility with third-party systems may be possible depending on firmware, but full functionality requires a Cisco CUCM environment.
Is a power adapter included?
No. The phone is powered via PoE 802.3af from a compatible switch, or requires a Cisco CP-PWR-CUBE-3 power adapter sold separately.
Can I add more line keys?
Yes — up to two Cisco 7914 expansion modules can be added, each providing 14 additional programmable keys for receptionists or high-volume users.
What headsets are compatible?
The RJ-9 headset port supports standard telephone headsets and Cisco Unified Wideband headsets for extended call sessions.
How does the dual Ethernet switch work?
The integrated 2-port switch allows both the phone and a desk PC to share one network cable, with VLAN support keeping voice and data traffic separated.
What shipping costs apply?
Shipping costs apply based on size and destination — rates are calculated at checkout.
Warranty & After-Sales Support
This Cisco 7961G IP phone includes a 3-month warranty from Reboot IT, covering all hardware defects and functional issues from the date of purchase.
Reboot IT has been Australia's trusted refurbished IT specialist since 2001. Every phone is professionally tested — display, keypad, speakerphone, headset port, and Ethernet switch all verified before dispatch. Melbourne-based customer support at reboot-it.com.au.
