Cisco CP-7970G V01 VoIP IP Phone 8-Line Colour LCD PoE Business Office | Wty

Cisco CP-7970G — 8-Line VoIP Colour Touch IP Phone

The Cisco CP-7970G is a full-featured enterprise VoIP phone with a colour 320×234 pixel touch-sensitive LCD display and 8 programmable line/feature keys with LED indicators. Designed for Cisco Unified Communications Manager (CUCM), it supports both SCCP and SIP protocols and delivers crisp full-duplex wideband audio. This unit ships with a 12-month Reboot IT warranty and is professionally tested and graded at our Melbourne facility.

Key Benefits

• Colour touch-screen display: 320×234 pixel touch-sensitive LCD for intuitive navigation of XML services and call history.
• 8 programmable line keys: LED-lit line/feature keys support busy lamp field, speed dial, and call forwarding per key.
• Wideband full-duplex speakerphone: Hands-free calls at high audio fidelity using Cisco's proven codec support.
• Power over Ethernet (IEEE 802.3af): Single-cable deployment via PoE switch — no dedicated power outlet required.
• SCCP & SIP dual-protocol support: Interoperates with Cisco CUCM (SCCP) and third-party SIP call managers.
• 12-month Reboot IT warranty: Full warranty backed by Reboot IT (est. 2001) — Australian-owned, Melbourne-based.

Performance in Use

The CP-7970G was Cisco's flagship desktop phone at its launch and remains a highly capable unit for organisations running Cisco Unified Communications Manager. The touch-sensitive colour display enables quick navigation of corporate directories, call logs, and XML-based services such as weather, company intranet portals, and custom application widgets — all without a separate device.

Audio performance is a clear strength. The full-duplex speakerphone and RJ-9 headset port both benefit from Cisco's wideband audio path, delivering noticeably clearer speech than older narrowband phones — a meaningful improvement in open-plan or noisy environments. The integrated 2-port 10/100 Ethernet switch passes through your desktop PC connection, keeping cabling tidy at a single wall port.

Deployment is straightforward on any IEEE 802.3af PoE-capable switch. The phone auto-provisions via TFTP when connected to a CUCM network. For non-PoE deployments, the optional Cisco CP-PWR-CUBE-4 power adapter (sold separately) provides an alternative power path — note that no adapter is included with this unit.

Technical Specifications

Specification	Detail
Line Keys	8 programmable line/feature keys with LED indicators
Display	Colour 320×234 pixel touch-sensitive LCD
Audio	Full-duplex speakerphone, wideband audio
Power	IEEE 802.3af PoE (optional Cisco CP-PWR-CUBE-4 adapter — not included)
Headset Port	RJ-9
Protocols	SCCP (Skinny), SIP
Services	XML extensible services interface
Network Switch	Integrated 2-port 10/100BASE-T Ethernet switch
Dimensions	Approx. 30×21×18 cm
Weight	Approx. 1.0 kg (handset + base)
Warranty	12-month Reboot IT warranty

Is It Right for You?

✓ Best For: • Businesses running Cisco CUCM on-premise or hosted • SCCP or SIP environments requiring a colour touch display • Offices wanting PoE single-cable phone deployments • Teams needing XML-based corporate directory or service widgets • IT asset refreshes looking for cost-effective certified stock

✗ Not Recommended For: • Home or SOHO users without a Cisco call manager (CUCM) • Cloud-only softphone environments (Teams, Zoom Phones) • Deployments requiring a power adapter and non-PoE switch without purchasing the Cisco CP-PWR-CUBE-4 separately • Users expecting the latest Gigabit Ethernet pass-through (this model is 10/100 only)

Condition Grades

Grade	Cosmetic Condition	Functional Condition
A — Excellent	Minimal marks or scratches only visible on close inspection. No cracks, no missing keys.	Fully tested. All keys, display, speaker, and ports function as expected.
B — Good	Light wear consistent with office use — minor scuffs or marks on housing. No structural damage.	Fully tested. All keys, display, speaker, and ports function as expected.

Frequently Asked Questions

Does a power adapter come included?

No. The Cisco CP-7970G is powered via IEEE 802.3af Power over Ethernet (PoE). A PoE-capable network switch is required. If your switch does not support PoE, you will need the Cisco CP-PWR-CUBE-4 power adapter, sold separately. No adapter is included with this unit.

Which call manager software does this phone support?

The CP-7970G is designed for Cisco Unified Communications Manager (CUCM) using the SCCP (Skinny) protocol. It also supports SIP for use with compatible third-party call managers. It is not compatible with consumer VoIP apps or standard POTS lines.

Can I use this phone with a cloud phone system (Teams, Zoom, 3CX)?

Compatibility varies. CUCM-based SCCP deployments are the primary use case. Some SIP-based cloud systems (such as 3CX) may support the CP-7970G via SIP firmware. Microsoft Teams and Zoom Phone do not natively support this hardware — a certified Teams or Zoom device would be needed for those platforms.

What does the 12-month warranty cover?

Reboot IT's 12-month warranty covers hardware defects and functional failures identified after purchase. Physical damage caused after delivery is excluded. Contact our Melbourne support team for warranty claims.

What shipping options are available?

Shipping costs apply based on size and destination — rates are calculated at checkout.

Is this phone compatible with any handset or headset?

The CP-7970G uses a standard Cisco handset and includes an RJ-9 headset port compatible with most wired telephone headsets (e.g. Plantronics, Jabra RJ-9 headsets). A Cisco-compatible handset is included with the phone.

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