

Cisco 7971G Unified IP Phone Gigabit VoIP Colour LCD Handset Stand
Cisco 7971G Unified IP Phone — 8-Line Gigabit VoIP with Colour Touchscreen
The Cisco Unified IP Phone 7971G-GE is the executive flagship of the 79xx series — a full-colour touchscreen display, Gigabit Ethernet, eight line keys, and wideband audio in a desk phone purpose-built for demanding enterprise environments. Backed by a full 12-month warranty from Reboot IT (Melbourne, est. 2001).
Key Benefits
- Colour Touchscreen Display: 320×234 resolution at 12-bit colour (4096 colours) — vivid enough for corporate directories, XML apps, and caller information at a glance.
- 8 Programmable Line Keys: Eight backlit line and feature buttons for multi-line management, BLF monitoring, speed dials, and call handling — more than the 7962G's six.
- Gigabit Ethernet: The integrated PC pass-through port runs at Gigabit speeds — essential for data-intensive workstations where 100Mbps would bottleneck network performance.
- Wideband Audio: Hi-fi 7KHz audio on both handset and speakerphone — natural-sounding calls that reduce fatigue during extended conference sessions.
- PoE 802.3af Powered: Powers directly from a PoE switch — no separate adapter cluttering the desk, and works with standard enterprise PoE infrastructure.
- XML Application Support: The colour touchscreen renders XML apps for corporate directories, weather displays, call centre wallboards, and custom enterprise dashboards.
Performance in Use
The 7971G is the phone for executives, senior managers, and heavy call users. The colour display makes navigating corporate directories and call history faster than the grayscale 7962G — contacts and status information are visually distinct at a glance rather than requiring closer reading.
Eight line keys cover the most demanding multi-line environments. A PA managing multiple executive lines can see presence, hold status, and incoming calls across all eight keys simultaneously, handling call routing without switching between pages or menus.
The Gigabit PC pass-through is the feature that distinguishes the 7971G from the rest of the 79xx range. In data-intensive environments — finance trading desks, engineering workstations, media production — running a Gigabit PC connection through the phone rather than a 100Mbps bottleneck matters for large file transfers and real-time data feeds.
Technical Specifications
| Specification | Details |
|---|---|
| Model | Cisco CP-7971G-GE Unified IP Phone |
| Display | 320×234 colour touchscreen — 12-bit, 4096 colours |
| Line Keys | 8 programmable backlit line/feature buttons |
| Audio | Wideband (7KHz) handset + hands-free speakerphone |
| Headset Jack | Built-in — no adapter required |
| Network | Gigabit Ethernet — 2-port switch (network + PC pass-through) |
| Power | PoE 802.3af — does not support Cisco Prestandard PoE |
| Protocol | SCCP (Skinny) / SIP — requires Cisco UCM |
| XML Apps | Supported — colour display renders corporate XML applications |
| Warranty | 12 months — Reboot IT |
Is This Phone Right for You?
|
✓ Best For: • Executives and managers needing a premium desk phone • Cisco UCM environments requiring colour display phones • High-call-volume users who need 8 line keys • Workstations needing Gigabit PC pass-through • Offices deploying XML directory or wallboard apps |
✗ Not Ideal For: • Environments without Cisco UCM / VoIP PBX • Offices without PoE switches (no adapter included) • Users who do not need Cisco Prestandard PoE (unsupported) • Budget deployments where 7962G suffices • Home users without an enterprise phone system |
Condition Grades
| Grade | Cosmetic Condition | Functionality |
|---|---|---|
| A — Excellent | Minimal signs of use; housing and screen near-new | All keys, display, ports, and audio fully tested |
| B — Good | Light wear marks on housing or handset | All keys, display, ports, and audio fully tested |
Frequently Asked Questions
What VoIP system is required?
The 7971G runs Cisco's SCCP (Skinny) protocol and is designed for Cisco Unified Communications Manager. SIP firmware is also available. A VoIP PBX or hosted UCaaS platform supporting Cisco endpoints is required — this is not a standalone phone.
Does the power adapter come included?
No adapter is included — the 7971G powers via PoE 802.3af from a compatible PoE network switch. Note: it does NOT support Cisco Prestandard PoE. If your switch lacks PoE, a Cisco CP-PWR-CUBE-3= adapter (sold separately) is required.
Does the PC pass-through run at Gigabit speed?
Yes — the 7971G-GE has a full Gigabit Ethernet switch integrated, making it suitable for workstations that need Gigabit throughput rather than the 10/100 limitation of the standard 7971G or 7962G.
What is the difference between the 7962G and 7971G?
The 7971G adds a colour touchscreen, Gigabit Ethernet, and two extra line keys (8 vs 6). The 7962G is more cost-effective for general staff; the 7971G suits executives and power users who need the colour display and Gigabit pass-through.
How is this item shipped?
This item ships free via standard Australia Post delivery to any address in Australia. Orders dispatch within 1 business day from our Melbourne warehouse.
12-Month Warranty & Reboot IT Guarantee
Every phone is covered by a full 12-month warranty covering all hardware, display, keys, and audio functionality. Reboot IT has been Melbourne's trusted certified refurbisher since 2001. Your order ships free to any Australian address.
Contact our Australian support team for any warranty claims and we'll respond promptly.
Original: $28.18
-65%$28.18
$9.86Product Information
Product Information
Shipping & Returns
Shipping & Returns
Description
Cisco 7971G Unified IP Phone — 8-Line Gigabit VoIP with Colour Touchscreen
The Cisco Unified IP Phone 7971G-GE is the executive flagship of the 79xx series — a full-colour touchscreen display, Gigabit Ethernet, eight line keys, and wideband audio in a desk phone purpose-built for demanding enterprise environments. Backed by a full 12-month warranty from Reboot IT (Melbourne, est. 2001).
Key Benefits
- Colour Touchscreen Display: 320×234 resolution at 12-bit colour (4096 colours) — vivid enough for corporate directories, XML apps, and caller information at a glance.
- 8 Programmable Line Keys: Eight backlit line and feature buttons for multi-line management, BLF monitoring, speed dials, and call handling — more than the 7962G's six.
- Gigabit Ethernet: The integrated PC pass-through port runs at Gigabit speeds — essential for data-intensive workstations where 100Mbps would bottleneck network performance.
- Wideband Audio: Hi-fi 7KHz audio on both handset and speakerphone — natural-sounding calls that reduce fatigue during extended conference sessions.
- PoE 802.3af Powered: Powers directly from a PoE switch — no separate adapter cluttering the desk, and works with standard enterprise PoE infrastructure.
- XML Application Support: The colour touchscreen renders XML apps for corporate directories, weather displays, call centre wallboards, and custom enterprise dashboards.
Performance in Use
The 7971G is the phone for executives, senior managers, and heavy call users. The colour display makes navigating corporate directories and call history faster than the grayscale 7962G — contacts and status information are visually distinct at a glance rather than requiring closer reading.
Eight line keys cover the most demanding multi-line environments. A PA managing multiple executive lines can see presence, hold status, and incoming calls across all eight keys simultaneously, handling call routing without switching between pages or menus.
The Gigabit PC pass-through is the feature that distinguishes the 7971G from the rest of the 79xx range. In data-intensive environments — finance trading desks, engineering workstations, media production — running a Gigabit PC connection through the phone rather than a 100Mbps bottleneck matters for large file transfers and real-time data feeds.
Technical Specifications
| Specification | Details |
|---|---|
| Model | Cisco CP-7971G-GE Unified IP Phone |
| Display | 320×234 colour touchscreen — 12-bit, 4096 colours |
| Line Keys | 8 programmable backlit line/feature buttons |
| Audio | Wideband (7KHz) handset + hands-free speakerphone |
| Headset Jack | Built-in — no adapter required |
| Network | Gigabit Ethernet — 2-port switch (network + PC pass-through) |
| Power | PoE 802.3af — does not support Cisco Prestandard PoE |
| Protocol | SCCP (Skinny) / SIP — requires Cisco UCM |
| XML Apps | Supported — colour display renders corporate XML applications |
| Warranty | 12 months — Reboot IT |
Is This Phone Right for You?
|
✓ Best For: • Executives and managers needing a premium desk phone • Cisco UCM environments requiring colour display phones • High-call-volume users who need 8 line keys • Workstations needing Gigabit PC pass-through • Offices deploying XML directory or wallboard apps |
✗ Not Ideal For: • Environments without Cisco UCM / VoIP PBX • Offices without PoE switches (no adapter included) • Users who do not need Cisco Prestandard PoE (unsupported) • Budget deployments where 7962G suffices • Home users without an enterprise phone system |
Condition Grades
| Grade | Cosmetic Condition | Functionality |
|---|---|---|
| A — Excellent | Minimal signs of use; housing and screen near-new | All keys, display, ports, and audio fully tested |
| B — Good | Light wear marks on housing or handset | All keys, display, ports, and audio fully tested |
Frequently Asked Questions
What VoIP system is required?
The 7971G runs Cisco's SCCP (Skinny) protocol and is designed for Cisco Unified Communications Manager. SIP firmware is also available. A VoIP PBX or hosted UCaaS platform supporting Cisco endpoints is required — this is not a standalone phone.
Does the power adapter come included?
No adapter is included — the 7971G powers via PoE 802.3af from a compatible PoE network switch. Note: it does NOT support Cisco Prestandard PoE. If your switch lacks PoE, a Cisco CP-PWR-CUBE-3= adapter (sold separately) is required.
Does the PC pass-through run at Gigabit speed?
Yes — the 7971G-GE has a full Gigabit Ethernet switch integrated, making it suitable for workstations that need Gigabit throughput rather than the 10/100 limitation of the standard 7971G or 7962G.
What is the difference between the 7962G and 7971G?
The 7971G adds a colour touchscreen, Gigabit Ethernet, and two extra line keys (8 vs 6). The 7962G is more cost-effective for general staff; the 7971G suits executives and power users who need the colour display and Gigabit pass-through.
How is this item shipped?
This item ships free via standard Australia Post delivery to any address in Australia. Orders dispatch within 1 business day from our Melbourne warehouse.
12-Month Warranty & Reboot IT Guarantee
Every phone is covered by a full 12-month warranty covering all hardware, display, keys, and audio functionality. Reboot IT has been Melbourne's trusted certified refurbisher since 2001. Your order ships free to any Australian address.
Contact our Australian support team for any warranty claims and we'll respond promptly.


















