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Microsoft Surface Laptop 2 — 13.5-Inch PixelSense Touch, i5-8350U, Win 11 Pro
The Microsoft Surface Laptop 2 combines premium build quality with a stunning 13.5-inch PixelSense touchscreen in a slim 1.28kg chassis. Powered by an Intel Core i5-8350U (8th generation) with 8GB RAM and a 128GB SSD, it handles everything from Office productivity and video conferencing to light creative work with ease. Windows 11 Pro is pre-installed with Windows Hello face sign-in for passwordless security. Backed by a 12-month Reboot IT warranty with free standard AU shipping.
Key Benefits
- 13.5-inch PixelSense touchscreen — 2256×1504 high-resolution display with Corning Gorilla Glass protection and 10-point touch support delivers a sharp, responsive canvas for productivity and content consumption
- Intel Core i5-8350U 8th generation performance — Quad-core Kaby Lake Refresh processor with Turbo Boost to 3.6 GHz confidently handles simultaneous browser tabs, Office applications, video calls, and light content creation
- Windows 11 Pro pre-installed and activated — Full business OS with BitLocker encryption, Remote Desktop, and Microsoft's modern security baseline — plus the updated interface, virtual desktops, and Snap Layouts
- Windows Hello face sign-in — Infrared camera enables instant, secure, passwordless login — a significant time-saver for users who unlock their laptop dozens of times per day
- Premium slim design at 1.28kg — Alcantara fabric keyboard deck and machined aluminium lid deliver a premium feel without the bulk; the thin profile fits in any bag for comfortable daily commuting
- 128GB SSD for fast, quiet operation — Silent solid-state storage boots Windows 11 Pro in under 15 seconds and keeps all applications responsive throughout the working day
Performance in Daily Use
The Surface Laptop 2 is a refined productivity machine. The 3:2 aspect ratio PixelSense display provides more vertical space than 16:9 alternatives — a meaningful advantage for reading long documents, coding, and scrolling through spreadsheets without constant vertical scrolling. The touch display adds useful shortcuts: scrolling web pages, zooming into documents, and navigating menus all feel natural with finger input.
The i5-8350U's quad-core architecture handles multitasking confidently. Running Teams, Chrome with 10+ tabs, and Office simultaneously produces no perceptible slowdown. The fanless-adjacent thermal design keeps the Surface Laptop 2 quiet during typical office tasks, with fan noise only noticeable during sustained CPU-intensive work.
Windows Hello face recognition is genuinely instant on this model — the infrared camera identifies and unlocks in under a second from a normal sitting position, removing the password friction that slows down device access throughout the working day.
Technical Specifications
| Specification | Details |
|---|---|
| Processor | Intel Core i5-8350U (8th gen), 4-core, 1.7 GHz base / 3.6 GHz turbo |
| Memory | 8GB LPDDR3 RAM (soldered) |
| Storage | 128GB SSD (soldered) |
| Display | 13.5-inch PixelSense touchscreen, 2256×1504 (201 PPI), 3:2, Gorilla Glass 3 |
| Graphics | Intel UHD Graphics 620 (integrated) |
| Operating System | Windows 11 Pro 64-bit (pre-installed and activated) |
| Camera | 720p front camera with infrared sensor for Windows Hello |
| Ports | 1× USB 3.0 Type-A, 1× Mini DisplayPort, 1× 3.5mm headphone jack, Surface Connect (charging) |
| Wireless | Wi-Fi 5 (802.11ac), Bluetooth 4.1 |
| Battery | 70%+ battery capacity for Excellent grade; 50–70% for Good grade (30-day battery warranty) |
| Dimensions | 308.1 × 223.4 × 14.5 mm, 1.28 kg |
| Keyboard | Alcantara fabric deck with backlit keyboard |
| Warranty | 12-month Reboot IT warranty |
Is the Surface Laptop 2 Right for You?
|
✓ Best For: • Business professionals and students on the go • Users who value premium build quality • Anyone moving from Windows 10 to 11 • Light travel with daily commuting • Touchscreen productivity and annotating documents |
✗ Not Recommended For: • Users needing many USB ports (only 1 USB-A) • Heavy video editing or 3D rendering • Those requiring upgradeable RAM or storage • Gaming workloads requiring dedicated GPU |
Condition Grades
| Grade | Cosmetic Condition | Battery & Testing |
|---|---|---|
| A — Excellent | Minimal signs of use, no deep scratches | 70%+ battery capacity; all features verified |
| B — Good | Light surface marks, fully functional | 50–70% battery capacity; 30-day battery warranty |
Frequently Asked Questions
Is Windows 11 Pro pre-installed and activated?
Yes — Windows 11 Pro 64-bit is pre-installed and activated. The product key is embedded in the firmware and will re-activate automatically after a clean reinstall.
Can I upgrade the RAM or SSD?
No — both the 8GB RAM and 128GB SSD are soldered to the motherboard and cannot be upgraded. Ensure this configuration suits your needs before purchasing.
Does it come with a charger?
A Surface Connect charger is included with this unit.
What is the battery life like?
Excellent grade units have 70%+ battery capacity. Good grade units have 50–70% capacity with a 30-day battery warranty. Typical usage provides 6–10 hours depending on workload.
Does free shipping apply?
Yes — free standard AU shipping is included.
Warranty & After-Sales Support
This Microsoft Surface Laptop 2 includes a 12-month warranty from Reboot IT, covering all hardware defects and functional issues from the date of purchase. Battery warranty: 30 days for Good grade units.
Reboot IT has been Australia's trusted refurbished IT specialist since 2001. Every Surface Laptop 2 is professionally tested — display, touch, Windows Hello, keyboard, battery health, and all ports verified before dispatch. Free standard AU shipping. Shop at reboot-it.com.au.
Product Information
Product Information
Shipping & Returns
Shipping & Returns
Description
Microsoft Surface Laptop 2 — 13.5-Inch PixelSense Touch, i5-8350U, Win 11 Pro
The Microsoft Surface Laptop 2 combines premium build quality with a stunning 13.5-inch PixelSense touchscreen in a slim 1.28kg chassis. Powered by an Intel Core i5-8350U (8th generation) with 8GB RAM and a 128GB SSD, it handles everything from Office productivity and video conferencing to light creative work with ease. Windows 11 Pro is pre-installed with Windows Hello face sign-in for passwordless security. Backed by a 12-month Reboot IT warranty with free standard AU shipping.
Key Benefits
- 13.5-inch PixelSense touchscreen — 2256×1504 high-resolution display with Corning Gorilla Glass protection and 10-point touch support delivers a sharp, responsive canvas for productivity and content consumption
- Intel Core i5-8350U 8th generation performance — Quad-core Kaby Lake Refresh processor with Turbo Boost to 3.6 GHz confidently handles simultaneous browser tabs, Office applications, video calls, and light content creation
- Windows 11 Pro pre-installed and activated — Full business OS with BitLocker encryption, Remote Desktop, and Microsoft's modern security baseline — plus the updated interface, virtual desktops, and Snap Layouts
- Windows Hello face sign-in — Infrared camera enables instant, secure, passwordless login — a significant time-saver for users who unlock their laptop dozens of times per day
- Premium slim design at 1.28kg — Alcantara fabric keyboard deck and machined aluminium lid deliver a premium feel without the bulk; the thin profile fits in any bag for comfortable daily commuting
- 128GB SSD for fast, quiet operation — Silent solid-state storage boots Windows 11 Pro in under 15 seconds and keeps all applications responsive throughout the working day
Performance in Daily Use
The Surface Laptop 2 is a refined productivity machine. The 3:2 aspect ratio PixelSense display provides more vertical space than 16:9 alternatives — a meaningful advantage for reading long documents, coding, and scrolling through spreadsheets without constant vertical scrolling. The touch display adds useful shortcuts: scrolling web pages, zooming into documents, and navigating menus all feel natural with finger input.
The i5-8350U's quad-core architecture handles multitasking confidently. Running Teams, Chrome with 10+ tabs, and Office simultaneously produces no perceptible slowdown. The fanless-adjacent thermal design keeps the Surface Laptop 2 quiet during typical office tasks, with fan noise only noticeable during sustained CPU-intensive work.
Windows Hello face recognition is genuinely instant on this model — the infrared camera identifies and unlocks in under a second from a normal sitting position, removing the password friction that slows down device access throughout the working day.
Technical Specifications
| Specification | Details |
|---|---|
| Processor | Intel Core i5-8350U (8th gen), 4-core, 1.7 GHz base / 3.6 GHz turbo |
| Memory | 8GB LPDDR3 RAM (soldered) |
| Storage | 128GB SSD (soldered) |
| Display | 13.5-inch PixelSense touchscreen, 2256×1504 (201 PPI), 3:2, Gorilla Glass 3 |
| Graphics | Intel UHD Graphics 620 (integrated) |
| Operating System | Windows 11 Pro 64-bit (pre-installed and activated) |
| Camera | 720p front camera with infrared sensor for Windows Hello |
| Ports | 1× USB 3.0 Type-A, 1× Mini DisplayPort, 1× 3.5mm headphone jack, Surface Connect (charging) |
| Wireless | Wi-Fi 5 (802.11ac), Bluetooth 4.1 |
| Battery | 70%+ battery capacity for Excellent grade; 50–70% for Good grade (30-day battery warranty) |
| Dimensions | 308.1 × 223.4 × 14.5 mm, 1.28 kg |
| Keyboard | Alcantara fabric deck with backlit keyboard |
| Warranty | 12-month Reboot IT warranty |
Is the Surface Laptop 2 Right for You?
|
✓ Best For: • Business professionals and students on the go • Users who value premium build quality • Anyone moving from Windows 10 to 11 • Light travel with daily commuting • Touchscreen productivity and annotating documents |
✗ Not Recommended For: • Users needing many USB ports (only 1 USB-A) • Heavy video editing or 3D rendering • Those requiring upgradeable RAM or storage • Gaming workloads requiring dedicated GPU |
Condition Grades
| Grade | Cosmetic Condition | Battery & Testing |
|---|---|---|
| A — Excellent | Minimal signs of use, no deep scratches | 70%+ battery capacity; all features verified |
| B — Good | Light surface marks, fully functional | 50–70% battery capacity; 30-day battery warranty |
Frequently Asked Questions
Is Windows 11 Pro pre-installed and activated?
Yes — Windows 11 Pro 64-bit is pre-installed and activated. The product key is embedded in the firmware and will re-activate automatically after a clean reinstall.
Can I upgrade the RAM or SSD?
No — both the 8GB RAM and 128GB SSD are soldered to the motherboard and cannot be upgraded. Ensure this configuration suits your needs before purchasing.
Does it come with a charger?
A Surface Connect charger is included with this unit.
What is the battery life like?
Excellent grade units have 70%+ battery capacity. Good grade units have 50–70% capacity with a 30-day battery warranty. Typical usage provides 6–10 hours depending on workload.
Does free shipping apply?
Yes — free standard AU shipping is included.
Warranty & After-Sales Support
This Microsoft Surface Laptop 2 includes a 12-month warranty from Reboot IT, covering all hardware defects and functional issues from the date of purchase. Battery warranty: 30 days for Good grade units.
Reboot IT has been Australia's trusted refurbished IT specialist since 2001. Every Surface Laptop 2 is professionally tested — display, touch, Windows Hello, keyboard, battery health, and all ports verified before dispatch. Free standard AU shipping. Shop at reboot-it.com.au.






















